General Information
The new AOG Stainless Steel Griddle features a 304, 1/4″ thick stainless steel cooking area, removable drip tray, and scratch-resistant surface. This unique grilling accessory heats up fast and allows you to cook all your meals in your outdoor kitchen.
Size: 17″ W x 12 1/2″ D
About American Outdoor Grills
Designed and Manufactured by the Company that brings you Fire Magic Premium Grills.
American Outdoor Grills are made with a stylish sleek appearance. The rounded hood and contoured face feature a satin finish that enhances any outdoor kitchen. The AOG grill is constructed from the finest commercial-grade stainless steel and features a large cooking surface with stainless steel rod cooking grids and sleek analog thermometer for precision grilling. With its recessed backburner, warming rack, spit rod and motor, the American Outdoor Grill allows you to create any meal outdoors.
Whether it’s a built in grill for your outdoor kitchen, a portable stand-alone or a post grill, an AOG grill is ideal.
Documentation Download
American Outdoor Grills Product Catalog
Warranty
LIFETIME WARRANTY
American Outdoor Grill stainless-steel burners are warranted for as long as the original purchaser owns the grill -- LIFETIME.
TEN (10) YEAR WARRANTY
All other American Outdoor Grill parts are warranted for TEN (10) YEARS. (Except as noted below.)
THREE (3) YEAR WARRANTY
American Outdoor Grill infrared burners, vaporizer panels, and exterior Glass Fiber Reinforced Concrete (GFRC) grill island systems are warranted for THREE (3) YEARS.
ONE (1) YEAR WARRANTY
American Outdoor Grill ignition systems (excluding batteries) and accessories (including side burners, motors, and thermometers) are warranted for ONE (1) YEAR.
For complete warranty terms and conditions, please refer to the manufacturer’s manual or contact support@bbqsourcepro.com.
Return & Refund Policy
You have 60 days from the date of delivery to request a return by completing a Return Merchandise Authorization (RMA) form. The form must be filled out completely and include photos of the item(s). Start your return here:
RMA Form
Return Guidelines
- Approval Required: All returns must be approved by BBQ Source Pro before being sent back.
- Condition: Items must be in new, unused, and re-sellable condition and returned in their original packaging.
- Restocking Fee: A 20% restocking fee applies to all eligible returns.
- Validity: Approved RMAs are valid for 60 days. If not returned within that period, the RMA will expire.
Special Cases
Damaged Items (Refused on Delivery):
If you refuse delivery due to damage, an RMA is not required. The carrier will return the product to BBQ Source Pro and initiate a freight claim. Please contact us immediately at support@bbqsourcepro.com so we can arrange a replacement or issue credit.
Manufacturer Warranties:
Some warranty claims may need to be handled directly with the manufacturer. In such cases, BBQ Source Pro will help coordinate and provide the RMA and required shipping documents.
Credits:
An RMA does not guarantee a credit. Credits are reviewed on a case-by-case basis. Items returned in damaged or unsellable condition will not be credited.
Non-Returnable Items
- Special-order or custom items: Cannot be canceled or returned.
- Obsolete or discontinued products: Not eligible for return.
- Used products: Items that have been installed or burned are not returnable.
Important Notes
Returns must be shipped in a way that prevents damage. BBQ Source Pro is not responsible for items that arrive damaged.
Products returned in unsellable condition or after the 60-day RMA window will not be eligible for credit or a new RMA.
Questions?
Reach out to us at support@bbqsourcepro.com — we're here to help.