General Information
The Regal charcoal offset 500 Smoker features 955 sq. in. total cooking space, heavy-duty cast iron cooking grids, two-dual purpose charcoal trays, removable ash trays and fully adjustable dampers.
Features
- Porcelain-coated cast iron cooking grids
- Two dual-purpose smoke diffusing charcoal trays
- Accu-Temp™ thermometer with chrome bezel
- Fully adjustable internal damper
- Two doors with heavy-duty stainless steel handles
- Durable front shelf with integrated tool hooks
- Fully adjustable Roto-Draft™ dampers for ultimate heat control
- Removable ash trays in small and large cooking chambers
- Two large 8" / 20 cm crack-proof wheels
- Bottle opener
- 2 mm gauge steel construction
- High quality, high-heat black paint
Specifications
| Fuel Type | Charcoal |
| Dimensions | 60" Length x 26" Width x 52.5" Height |
| Primary Cooking Surface |
625 sq. in. / 4,032 sq. cm. primary cooking space |
| Total Cooking Space |
955 sq. in. / 6,419 sq. cm. total cooking space |
About Broil King
At Broil King, grilling is more than a meal — it’s your domain.
Customize your grilling experience to match your tastes and outdoor lifestyle. Our passion is building exceptional barbecues so you, your family, and your friends can enjoy Great Barbecues, Every Time
Power. Performance. Unmatched Flavor.
What sets Broil King apart is our legendary cooking system — precision-engineered to deliver incredible results while maximizing fuel efficiency. It’s the heart of what makes our grills truly exceptional.
Crafted for Durability and Superior Performance
Proudly built in our North American facilities, our gas grills combine carefully sourced global and domestic components. We’re committed to continuous innovation and the highest quality standards — delivering premium grills that are built to last.
Documentation Download
Regal Charcoal Offset - Owners Manual
Warranty
We reward quality. This Broil King® features a 5-year warranty on the cookbox and a two-year warranty on parts and paint.
For complete warranty terms and conditions, please refer to the manufacturer’s manual or contact support@bbqsourcepro.com.
Return & Refund Policy
Freight Receiving & Damage Policy
BBQ Source Pro is not responsible for delays, losses, or damages once the product leaves our facility.
Your signature on the Bill of Lading (BOL) or warehouse receipt constitutes full acceptance of the shipment "as is" and in good condition.
Important: Failing to inspect your delivery before signing the BOL can void your ability—and ours—to file a damage claim, even in cases of concealed damage. Once signed, all responsibility transfers to you.
Upon Delivery: Your Responsibilities
To protect your order and ensure eligibility for a freight claim, please follow these steps:
- Inspect all items as they are unloaded.
- Open all cartons and containers to check for concealed damage.
- Document any damage or shortages on the BOL before signing. Be sure to include:
- A detailed description of the issue
- The condition of the packaging
Do not let the driver rush you. Carriers must wait until you sign the BOL.
If Damage Is Found
Visible Damage:
- Refuse the delivery.
- Request a Return Authorization (RA) number from BBQ Source Pro.
- The damaged shipment will be returned at no cost to you.
Concealed Damage:
- Immediately photograph the item and packaging.
- Keep all original packaging and do not move the item.
- Contact BBQ Source Pro Inside Sales at 1-800-476-6164 to initiate a claim and request an inspection.
A damage report must be filed within 2 days of delivery.
Reporting concealed damage does not guarantee credit, but timely reporting increases your chances.
Merchandise Returns
- No returns will be accepted without prior approval.
- Authorized returns must be prepaid and are subject to a 15% restocking fee.
- Return requests must be submitted within 30 days of purchase and must include a copy of the original invoice.
- No returns are accepted on furnace or air conditioner parts.
Questions?
Reach out to us at support@bbqsourcepro.com — we're here to help.