Memphis Grills Direct Flame Insert

Covered by the Memphis Wood Fire Grills limited warranty against defects in material and workmanship. Proof of purchase is required, and rust and oxidation are not covered.

Check the owner's manual for full warranty details.

You have 30 days from the date of delivery to request a return. All returns must be pre-approved, unused, and in their original packaging, and are subject to a 25% restocking fee. Return shipping arrangements and cost is the customer’s responsibility. Custom, used, or discontinued items are non-returnable, and credits are issued only after the returned item has been received and inspected.

We recommend reviewing the full return policy before completing your purchase.

By placing an order, you confirm that you have read, understood, and agree to the terms of both the applicable brand-specific return policy and our general return policy.

Click here to view the return policies.