Primo Oval Large 300 Ceramic Kamado Charcoal Grill with Cart and Island Top

General Information

The Primo Oval LG 300 is perfect for cooking “large” amounts of food. Grill, bake, roast or smoke any food and increase your cooking area with our extended rack system. Features include a cast iron top vent, easy-to-read thermometer, reversible cooking grates, and a stainless steel draft door.

 

• Patented Oval Shape
• Premium-Grade Ceramics
• Reversible Cooking Grates
• Optional Rack System & Accessories

Grill Head Specifications

Width (Max)	24 in
Height	25.25 in
Depth	18.5 in
Grill Weight	125 lbs
Cooking Area	300 sq in.
Optional Rack System	195 sq in.
Total Cooking Area	495 sq in.
Cooking Grid	15" x 22"
Temperature Range	200°—750°F+

About Primo Ceramic Grills

Primo is the Only Ceramic Grill Made in the USA. 4 out of 5 Americans prefer products made in the USA*, so it’s easy to see why Primo is one of the most popular grills over its imported counterparts. 

 

Patented Oval Design. The unique oval shape offers exceptional cooking efficiency and true two zone cooking. Two distinct cooking zones allows you to grill and roast simultaneously. Round ceramic grill companies can make the claim, but Primo is the only one that delivers.

 

Grill, Bake, Roast, or Smoke All on the Same “Grill”. Primo ceramic grills work like a grill, an oven, a roaster, and a smoker. Simply choose a cooking configuration to meet your needs and cook any recipe...from steaks to bread to beef brisket.

 

Primo Offers Amazing Flavor. The combination of the ceramic shell and 100% natural lump charcoal creates juicier food and true wood-fired flavor. Enjoy mouthwatering and delicious food that gas and metal grills just can’t offer.

Documentation Downloads

Primo Oval Large 300 Spec Sheet
Primo Oval Large 300 Cut Out Sheet
Owner's Manual
Product Brochure
Quick Start Guide
Starter Guide

Return & Refund Policy

Warranty Policy – (Product Defect) 

All product sold by BBQ Source Pro is subject to the manufacturers’ warranty policy. BBQ Source Pro does not assume or admit any liability for labor, damage,  or other claims arising from defective goods.  BBQ Source Pro will help facilitate the warranty process between the Customer and the Manufacturer.  A warranty form can be requested from BBQ Source Pro Customer Service Department.  Fill  out the warranty form to begin processing a claim and hold onto the product until a determination is made by the manufacturer.  Defective or damaged product should NOT be sent back to BBQ Source Pro without express authorization from the Warranty Returns Specialist.  If the Manufacturer decides that they need warranty product back for testing, they will issue a Return Material Authorization (RMA) and  the product will ship directly back to the Manufacturer.  

 

Shipping Damage

BBQ Source Pro makes every effort to prepare shipments for safe travel. All freight shipments must be thoroughly inspected by the consignee (the customer) upon arrival. Inspection consists of confirming ownership (addressed and shipped to correct destination), confirming the count of all items shipped, and walking around the shipment, checking for dents, cracks, creases, holes, and any other sign of possible damage.  BBQ Source Pro provides pictures of how shipments are prepared for shipping along with packing slips to aid in the inspection process.

 

Delivery to a job site or a homeowner constitutes delivery to the consignee and the inspection process remains the same.  If the consignee does not receive, inspect, or submit claims according to BBQ Source Pro written policy, the consignee is responsible for submitting the claim directly to the carrier.  If the Carrier will not let the consignee inspect the shipment, acknowledge damage, loss or allow the consignee to refuse the shipment, DO NOT SIGN ANYTHING and contact BBQ Source Pro immediately.

Visible damages
Must be acknowledged at the point of delivery on the delivery receipt, or the shipment must be refused entirely.  Damage to the packaging & wrapping constitutes visible damage and warrants opening the packaging to inspect further.  

 

Contact BBQ Source Pro Customer Service Department with the tracking/PRO #, description of damaged goods, copy of the signed delivery receipt notating damage/exception, and photos of the damage.  Keep the damaged product in or with the original packaging material if possible.  While awaiting inspection by the carrier, the consignee must hold the damaged shipment and its contents in the same condition that they were delivered in.

 

Concealed damage
As a result of shipping must be disclosed to BBQ Source Pro within 48 Hours.  Contact BBQ Source Pro Customer Service Department with the order/invoice #, description and photos of the damaged goods along with photos of the packaging. BBQ Source Pro must prove packaging was intact when delivered in order to file a concealed damage claim.  

Return Policy 

All returns require return authorization and a Return Material Authorization (RMA) number.  If BBQ Source Pro is responsible for an order processing error, BBQ Source Pro will ship the replacement free of charge and take responsibility for the costs associated with return shipping.  The customer is expected to disclose order/shipment problems within 10 days.  The Customer should coordinate with BBQ Source Pro Customer Service Department, as quickly as possible, on all order processing errors in order to facilitate the return and reorder process.

 

Nonstock, special order, and discontinued items are nonreturnable.  Return Authorization will only be approved, at BBQ Source Pro discretion, for stock product purchased in the past 45 days.  Approved returns will be issued credit at the invoiced cost less a 20% restock fee and return shipping.  All authorized returns will be inspected upon arrival and must be in sellable condition and packaged in the original packaging.  Due to its fragile nature, venting components are only returnable when palletized.  Returns will be denied credit for the following reasons, including but not limited to: product that has been opened, used or installed, repackaged, packaging abused, or missing/incomplete product.

 

After receiving an RMA number from BBQ Source Pro customer service, the RMA number must be written on a separate piece of paper and taped to the return, do not write on the product or packaging.  The customer is expected to return the product in a timely manner, otherwise credit may be denied at BBQ Source Pro discretion.  The customer may request that BBQ Source Pro coordinate the return shipping.  If so, the customer will be responsible for the shipping costs and assumes all risk of any damage or loss that occurs on the return shipping.  An RMA can be requested from BBQ Source Pro customer service when receiving return authorization.