General Information
Delivering a modern outdoor cooking and grilling experience is at the heart of what we do. Our team of BBQ experts, mechanical engineers and industrial designers crafted a collection that brings the comfort of indoor cooking to the outdoors for a more rugged experience.
- 25-lb motor capacity
- No counter weight needed
About Wildfire Outdoor Living
At Wildfire, we’re harnessing the power of advanced technology and modern design to redefine the way we do outdoor cooking and grilling. We don’t look back to how things used to be. We’re pressing towards the horizon — an experience that is greater than the past. Because the destination — the future of modern, outdoor cooking — is the fire that keeps us going.
Wildfire marks the latest brand launch from RPG Brands. With distinctive black stainless steel, a unique look and stylish soft edges, Wildfire Outdoor Living offers a selection of grill, griddle and side burner products designed to furnish any outdoor kitchen design.
As a 40 year old family-owned Arizona company, RPG Brands is on a quest to explore new ideas, share old ones and create continuously. RPG Brands represents the peerless skills of our engineers and designers who appreciate the satisfaction that comes from discovery and innovation.
Documentation Download
Wildlife Outdoor Living Product Brochure
Wildfire Outdoor Living Limited Lifetime Warranty
Warranty
Wildfire Outdoor Living Products (ʼʼWildfireʼʼ) offers a limited warranty to the original purchaser of each Outdoor Gas Grill, Side Burner, and Griddle, subject to the terms and conditions. This warranty is non-transferable and valid only with proof of purchase. It covers defects in workmanship and materials under normal residential use for the specified periods. This warranty does not cover surface corrosion, scratches, or discoloration caused by regular use, nor does it include labor or labor-related charges. Shipping and handling fees will apply for the delivery of replacement parts
For complete warranty terms and conditions, please refer to the manufacturer’s manual or contact support@bbqsourcepro.com.
Return & Refund Policy
You have 60 days from the date of delivery to request a return by completing a Return Merchandise Authorization (RMA) form. The form must be filled out completely and include photos of the item(s). Start your return here:
RMA Form
Return Guidelines
- Approval Required: All returns must be approved by BBQ Source Pro before being sent back.
- Condition: Items must be in new, unused, and re-sellable condition and returned in their original packaging.
- Restocking Fee: A 20% restocking fee applies to all eligible returns.
- Validity: Approved RMAs are valid for 60 days. If not returned within that period, the RMA will expire.
Special Cases
Damaged Items (Refused on Delivery):
If you refuse delivery due to damage, an RMA is not required. The carrier will return the product to BBQ Source Pro and initiate a freight claim. Please contact us immediately at support@bbqsourcepro.com so we can arrange a replacement or issue credit.
Manufacturer Warranties:
Some warranty claims may need to be handled directly with the manufacturer. In such cases, BBQ Source Pro will help coordinate and provide the RMA and required shipping documents.
Credits:
An RMA does not guarantee a credit. Credits are reviewed on a case-by-case basis. Items returned in damaged or unsellable condition will not be credited.
Non-Returnable Items
- Special-order or custom items: Cannot be canceled or returned.
- Obsolete or discontinued products: Not eligible for return.
- Used products: Items that have been installed or burned are not returnable.
Important Notes
Returns must be shipped in a way that prevents damage. BBQ Source Pro is not responsible for items that arrive damaged.
Products returned in unsellable condition or after the 60-day RMA window will not be eligible for credit or a new RMA.
Questions?
Reach out to us at support@bbqsourcepro.com — we're here to help.